Terms of Service

Welcome to Taalemy (تعليمي) ('Taalemy', 'we', 'us'). By accessing or using our platform, you agree to be bound by these Terms of Service in full. If you do not agree to any part of these terms, please do not use the service.

These terms apply to all users including academy owners (teachers), students, and visitors. We reserve the right to modify these terms at any time with appropriate notice.

Taalemy is a SaaS (Software as a Service) subscription platform providing subscribers with a comprehensive suite of tools to create and manage digital educational content, including: content organisation, training modules, scheduling live sessions through external tools, quizzes and assignments, digital certificates, custom websites and landing pages, and subdomains and custom domains.

Taalemy is not a marketplace and does not facilitate any payments between its subscribers and third parties. The only payment processed on the platform is the subscriber's SaaS subscription fee paid directly to Taalemy. The platform is not used in any way to collect money from other end users.

Taalemy reserves the right to modify or discontinue any part of the service at any time with as much advance notice as reasonably possible.

To use the platform you must create an account with accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• ◆You must be 18 years of age or older, or acting under the supervision of a legal guardian.
• ◆Creating multiple accounts to circumvent restrictions is not permitted.
• ◆You must notify us immediately of any suspected unauthorized access.

The service is offered under monthly, quarterly, or annual subscription plans paid directly to Taalemy through manual billing channels or payment providers disclosed at checkout. Subscriptions renew at the end of each billing cycle unless cancelled before the renewal date.

Taalemy reserves the right to change subscription prices with at least 30 days' advance notice. Changes will not apply to the current billing cycle.

Payments may be processed through manual transfers or third-party payment providers disclosed at checkout. We will issue, or request the payment provider to issue, the available payment confirmation or receipt for the selected method.

We do not store card details on our servers. If you use an external payment provider, your use may also be subject to that provider's terms and privacy policy.

You may not use the platform for:

• ◆Stolen content or content that infringes others' rights (courses, books or videos you do not own).
• ◆Non-educational, illegal or pornographic content, or content that incites violence or hatred or harms minors.
• ◆Promotional messages (spam) to numbers that do not belong to the academy's students or their parents.
• ◆Attempting to break into the platform or other people's accounts, or overloading the platform with automated requests.
• ◆Impersonating other individuals or organizations.
• ◆Selling student access to third parties.

Taalemy retains all intellectual property rights to the platform, its design, source code, and trademarks. Content created by your academy remains your property; you grant us a limited, non-exclusive license to host and display it on the platform solely for the purpose of providing the service.

As an academy owner, you are responsible for obtaining appropriate student consent for data collection and processing in accordance with applicable data protection laws. Taalemy acts as a data processor on your behalf with respect to student data.

We do not sell or share student data with third parties for marketing purposes. Data is used exclusively to deliver the educational service.

The service is provided 'as is' without any express or implied warranties. Taalemy does not guarantee that the service will be uninterrupted or error-free.

In all cases, Taalemy's liability to you shall not exceed the total amounts paid by you in the 12 months preceding the cause of action.

You may cancel your subscription at any time from your account settings. Taalemy may suspend or terminate your account for violation of these terms, with prior notice where possible. Upon termination, you may export your academy data within 30 days of the termination date.

If any disagreement arises about these terms or the service, please contact us first at info@taalemy.com and we will work to resolve it amicably. Nothing in these terms limits any rights you have under the mandatory consumer-protection laws of your country of residence.

We may modify these terms from time to time. We will notify you of any material changes via email or a prominent notice on the platform at least 14 days before they take effect. Your continued use of the platform after changes take effect constitutes your acceptance.

For any questions regarding these terms, contact us at: info@taalemy.com or through our platform's contact page.